AI Receptionist for HVAC Companies
Never miss a no-cool call. Vespio answers 24/7, qualifies emergency vs scheduled, books the service slot, and follows up in 5 minutes - so you stop losing tickets to the company that picked up.
An AI receptionist for an HVAC company is a 24/7 system that answers every call and form, sorts true emergencies from scheduled work, books the appointment, and chases the quote. It captures the lead the moment it lands - heat-wave night, January cold snap, Sunday afternoon included - so no ticket goes to voicemail.
Six jobs, one AI front desk
Answer
Every no-cool and no-heat call, 2am included. No voicemail, ever.
Book
Holds the service slot and routes true emergencies to your on-call tech.
Get paid
Takes a deposit in the chat (rolling out).
Follow up
Chases the quote in 5 minutes, then keeps nudging.
Measure
Weekly report: calls, booked jobs, revenue by source.
Get found
Gets your company cited in ChatGPT & AI search.
1:52am. Booked by 1:57.
A homeowner texts in a July heat wave, AC dead. Most HVAC companies hear it at 8am - after the on-call competitor already took the job.
Replies in seconds. Qualifies emergency vs scheduled, then captures system type, symptom, system age and brand, and address.
Books the first morning slot, routes the true emergency to your on-call tech, and texts you the details.
The service call is on the board, qualified and briefed. Your tech just shows up.
One flat fee replaces the stack
Most HVAC companies stitch together an answering service, a CRM, a review tool, and a part-time dispatcher - and none of them talk to each other. Vespio is one front desk that does the lot.
Compare vs GoHighLevel →A few saved after-hours calls pay for it.
At $300-$1,500 an emergency service ticket, a handful of captured after-hours calls covers Vespio each month. From $497/mo founding price.
From missed call to booked service slot
A lead comes in
Call, web form, or text - heat wave, cold snap, any hour.
Vespio answers & qualifies
Sorts emergency from scheduled, then asks for system type, symptom, system age and brand, and the service address.
Books the service slot
Holds the appointment, confirms, and routes true emergencies to your on-call tech.
Follows up + alerts you
Chases the quote in 5 minutes and drops the ticket in your dispatch board.
Keep ServiceTitan. Vespio runs in front.
Keep ServiceTitan (or Housecall Pro). Vespio sits in front as the front desk - it answers, qualifies the emergency, and books the slot, then feeds every lead straight into the software your dispatcher already runs.
We are onboarding our founding HVAC companies now. Real booked-ticket numbers go here the moment the first cooling season is in the books - never a day before.
Become a founding HVAC company →The questions HVAC owners ask
Does it replace my techs?
No - it replaces the missed call. Vespio is the front desk that answers, qualifies, and books while your techs are in attics and crawl spaces. Your people do the work; Vespio makes sure the work shows up.
Will it work with ServiceTitan?
Yes. Vespio sits in front of ServiceTitan (or Housecall Pro) and feeds every qualified ticket into it. You keep the dispatch software your team already knows.
Can it handle my maintenance plan?
Yes. Vespio answers maintenance plan enquiries and handles sign-ups as part of the intake flow - turning one-off repair calls into recurring tune-up revenue instead of leaving the pitch to a rushed phone call.
How fast can it go live?
Pre-built HVAC persona, qualification flow, and booking ship in days. We have moved real clients from contract to live in 9 days.
Is it really 24/7?
Yes. The whole point is the 2am no-cool call in July and the Sunday furnace failure in January. Vespio answers every one and routes true emergencies to your on-call tech.
See Vespio answer an HVAC call
A live demo set up for your company - the receptionist answering, the pipeline filling, the report. Free, no obligation.
Book a free demo →